HHBRTA offers annual workforce development and training workshops and webinars to help build tourism business opportunities and encourage progress toward business development priorities in our region. These training sessions target priority tourism sectors, including:

  • Hospitality (Food, Beverage and Retail)
  • Accommodations
  • Meetings, Conventions and Sports
  • Outdoor Recreation (Operators and Conservation Authorities)
  • Heritage, Arts and Culture
  • Agri-Tourism (Culinary and Rural)
  • Large Attractions and Events
  • Indigenous Tourism

upcoming training sessions

HHBRTA’s Fall Training week is back for 2023. Training Sessions will include both virtual and in-person workshops and will be available for all HHB Tourism Operators. Areas of training will focus on the following:

  • Marketing
  • Diversity, Equity and Inclusion
  • Human Resources
  • Sustainability
  • Building Indigenous Relationships
  • Funding Opportunities

Full details and to Register can be found below.



  • Economic Sustainability Webinar

    Oct 2nd 2023 at 10:00 AM

    In an ever-changing world, it's crucial for businesses in the tourism industry to adopt sustainable practices that not only benefit the environment but also contribute to long-term economic prosperity. During this session, we will dive deep into the concepts of economic sustainability and explore practical strategies that can be implemented to ensure the economic viability of tourism businesses and destinations. Led by Amélie Chanda from Core Impact Coalition, this session offers a unique opportunity to network with like-minded tourism businesses, exchange ideas, and discover actionable strategies to enhance economic sustainability within the tourism sector. This session is designed to empower you with the knowledge and tools needed to create a thriving and economically sustainable future for tourism.

    Date: Monday October 2, 2023

    Time: 10:00AM - 12:00PM

    Format: Webinar

    Facilitator: Amelia Chanda

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  • Building Indigenous Relationships within Hamilton Halton Brant Workshop

    Oct 3rd 2023 at 9:00 AM

    Building a tourism region that fosters a flourishing space of Indigenous representation and inclusion; what does this mean? What can it look like?

    Guided by the National Truth & Reconciliation Commission’s “10 Principles of Reconciliation”, this training session invites Indigenous voices to share their perspectives, while we workshop common questions, issues & concerns that we have across our tourism region. As a group we will create tourist experiences that are informed and inclusive of Indigenous peoples, perspectives, histories & cultures, working together to ensure that we are doing our part in fostering the spirit of Reconciliation for Hamilton-Halton-Brant communities and our guests.

    Date: Tuesday October 3, 2023

    Time: 9:00AM - 12:00PM

    Location: The Courtyard Marriott, Hamilton 1224 Upper James St, Hamilton

    Facilitator: Dakota Brant

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  • 2SLGBTQ+ Diversity & Inclusion – Creating a Welcoming and Accessible Workplace - MGMT Level Webinar

    Oct 3rd 2023 at 1:00 PM

    This 90-minute session focuses on how Management can support 2SLGBTQ+ inclusion within your organization/business. Included is a brief overview of relevant language and gender diversity, a discussion of the experiences of 2SLGBTQ+ workers, and suggested policies and practices to consider in supporting your inclusion efforts.

    Date: Tuesday October 3, 2023

    Time: 1:00PM - 2:30PM

    Format: Webinar

    Facilitator: Jeff St.Denis

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  • Writing and Applying for Funding Opportunities Workshop

    Oct 4th 2023 at 1:00 PM

    Gain perspective from both the Applicant and Provincial funding provider while attending this Funding Session. Hear from Joanna Saraiva; Ministry of Tourism, Culture and Sport Regional Advisor (Ontario Experience Grant) and successful applicant and grant writer, Lisa LaRocca of Sonic Unyon (Supercrawl, Because Beer Festival, etc.) who will provide insights on how to understand your destination, a background to festival and events programs, key definitions, when you should apply, program priorities and considerations, assessment criteria, partnerships, sponsors, budgets, and resources for grant applications.

    Date: Wednesday October 4, 2023

    Time: 1:00PM - 4:00PM

    Location: Hampton's Inn and Suites by HILTON, Brantford

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  • Leadership and Team Building Webinar

    Oct 5th 2023 at 10:00 AM

    High-functioning teams deserve great leaders. Join leadership coach and Ontario Tourism Education Corporation (OTEC) Master Trainer Kadine Cooper in this interactive webinar, designed to help individuals seeking to build their leadership skills. Kadine will highlight ways to build strong relationships, resolve conflicts and introduce new tactics to help cultivate a collaborative environment that will set your team up for success.

    Date: Thursday, October 5, 2023

    Time: 10:00AM - 11:00AM

    Format: Webinar

    Facilitator: Kadine Cooper

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  • TikTok for Small Business Webinar

    Oct 6th 2023 at 9:30 AM

    TikTok has taken the social media world by storm. Sure, the video sharing platform is full of funny pet videos and the latest dance trends, but it can also be a great place to engage with your customers or clients. This beginner-level workshop will cover the fundamentals of TikTok and how you can use it to build a following for your small business.

    Date: Friday October 6, 2023

    Time: 9:30AM - 11:00AM

    Format: Webinar

    Facilitator: Kristy Guthrie


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  • Good Pitch, Bad Pitch: Best Practices for Targeting Media Webinar

    Oct 6th 2023 at 11:00 AM

    Find out best practices for pitching media editors and outlets in Canada and the U.S. You will hear from a PR professional who will offer tips, share success stories, and give practical advice for what you need to consider for your next pitch. During this session, you will gain insights into: how the approach differs between Canadian and U.S. media; p​ractical examples of what has worked to land media coverage; understand the difference between earned and paid editorial - and when to use each option.

    Date: Friday October 6, 2023

    Time: 11:00AM - 12:00PM

    Format: Webinar

    Facilitator: Jerry Grymek

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Register for an upcoming workshop by completing the form below.

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If you’d like to learn more about upcoming training sessions or submit a specific training request, please reach out to Angelica Seraj at any time.