HHBRTA offers annual workforce development and training workshops and webinars to help build tourism business opportunities and encourage progress toward business development priorities in our region. These training sessions target priority tourism sectors, including:

  • Hospitality (Food, Beverage and Retail)
  • Accommodations
  • Meetings, Conventions and Sports
  • Outdoor Recreation (Operators and Conservation Authorities)
  • Heritage, Arts and Culture
  • Agri-Tourism (Culinary and Rural)
  • Large Attractions and Events
  • Indigenous Tourism

upcoming training sessions

HHBRTA is excited to launch Fall Training Week; a 5 day training opportunity for Hamilton Halton Brant Tourism Operators. Sessions selected for the Fall Training week address issues related to the development of the tourism industry that meets current and future market demands and training skills that will ultimately enhance competitiveness and sustainability across all tourism industry sectors. Training sessions are being offered at no cost and are offered either virtually or in person depending on the topic. Register now! Deadline to register is September 25th. Space is limited.
  • Crafting Content for social media

    Oct 5th 2022 at 9:30 AM

    Learn the tricks of how to efficiently craft and plan what you’ll share on social media.

    It can be tough to keep up with social media content creation, but if you create and repurpose your content smartly, you can stay ahead of the curve. Discover how in this beginner-level workshop, where you’ll learn the tricks of how to efficiently craft and plan what you’ll share on social media. You’ll learn; how to create a month’s worth of posts for social media in one sitting, tactics and ideas for repurposing content, so creating content doesn’t become your full-time job, how to share content across different social media channels without just copying and pasting, how to build (and populate) an editorial calendar, how to create and reuse “evergreen” content.

    Facilitator: Camp Tech

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  • Influence in 2022

    Oct 5th 2022 at 2:00 PM

    The opportunity for brands is to create real relationships with people who have real influence.

    The idea of an influencer has changed dramatically this year. The opportunity for brands is to create real relationships with people who have real influence. Here’s how some of Canada’s best brands are taking advantage.

    Facilitator: E-learning University

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  • Recruitment and Retention

    Oct 6th 2022 at 10:00 AM

    Discussing the current situation in the tourism and hospitality industry.

    This session will tackle the current situation in the tourism and hospitality industry including the current labour challenges, how to utilize data and the solutions needed, both long-term and short-term.

    Facilitator: Ontario Tourism Education Corporation (OTEC)

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  • Diversity, Equity, and Inclusion

    Oct 6th 2022 at 1:00 PM

    This course covers; Diversity and Inclusion in the Workplace, Sexual Orientation and Gender Identity, Truths and Misconceptions.

    Take the first step toward an LGBT+ inclusive environment, creating a safer and more productive workplace for all your employees. This online course offers an opportunity to gain awareness and provide workers with information endorsed by a nationally respected, not-for-profit organization; Canada’s LGBT+ Chamber of Commerce (CGLCC). This course covers; Diversity and Inclusion in the Workplace, Sexual Orientation and Gender Identity, Truths and Misconceptions, Canada and the World: Rights and Responsibilities, and the LGBT+ Inclusive Workplace

    Facilitator: TJ jones, Canada’s LGBT+ Chamber of Commerce

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  • Google analytics for Small Businesses

    Oct 7th 2022 at 9:30 AM

    Discover the fundamentals of Google Analytics in this beginner-level webinar.

    Ever wondered who’s visiting your website, and what they’re doing there? Google Analytics can tell you all of that and more. Discover the fundamentals of Google Analytics in this beginner-level webinar. We’ll discuss both versions of Google Analytics: Universal Analytics (the current standard) and Google Analytics 4 (the new version, which will become default in 2023). You’ll learn; the difference between Universal Analytics and Google Analytics 4 (GA4) and how to configure both, how to connect your website to Google Analytics, how to set up Google Analytics properly to filter out irrelevant traffic, how to create custom views and set goals within Google Analytics, how to generate 5 key reports to let you know how your website is performing, and how to configure Google Analytics to automatically send you reports.

    Facilitator: Camp Tech

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REQUEST SPECIFIC TRAINING

If you’d like to learn more about upcoming training sessions or submit a specific training request, please reach out to Angelica Smith at any time.