Customer Service Excellence

Customer Service Excellence

Re-imagining the customer experience for a COVID-19 world is critical for regional tourism businesses to thrive. Through HHB Tourism Operator Training, industry will learn how to address consumer behaviour and increase customer confidence to purchase.

Training sessions include:

  • Online Customer Service Relations
  • In Person Customer Service Relations
  • Social Media Customer Engagement
  • Building Consumer Confidence


Check back for details on when the Customer Service Excellence virtual series will take place for all four of the above sessions (will appear below), or subscribe to our newsletter to receive updates. 

For details on more modules in the Building Back Better training and skills development series click here.


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