Locke Street
Locke Street Hamilton

Workforce Development and Training

The Hamilton Halton Brant Regional Tourism Association (HHBRTA) is committed to playing a role in facilitating training and development opportunities for tourism and industry stakeholders throughout the region.

Annual Training Series

HHBRTA offers an annual Workforce Development and Training Program that is a series of free workshops and/or webinars to help educate tourism industry partners and business needs. These sessions are focused on marketing, customer service and product/experience development.

Customized Workshops

HHBRTA offers specialized workshops working with industry partners such as, DMOs, BIAs, and Chamber of Commerce to help build incremental tourism business opportunities for their designated business stakeholders and partners.  These workshops can be customized to help a specific area of need leverage regional tourism business development priorities. A minimal fee is charged to offset training development logistics.

Bi-Annual Industry Symposium (every 2 Years)

HHBRTA hosts a Pan-regional educational gathering for industry stakeholders. Each symposium has a specific theme/focus based on industry trends and needs. The Symposium’s programming is specifically planned to convey this message with high caliber speakers, interactive sessions, and industry collaboration and networking. It is also a great way to meet our team.  There is a registration fee to attend.

Tourism Industry Resources

HHBRTA offers a variety of industry resources that includes presentations, toolkits, bulletins, and research. All materials can be downloaded on our websites under the Resource Tab. We encourage you to check it out.

Details for upcoming educational sessions are always communicated via our tourism partner communications:

Make sure to follow us to receive these updates and stay engaged!


Come back often to see the latest workshops on our Corporate Event Calendar. Additional dates, locations and information will be posted on an ongoing basis.

February 5

Business Plan Basics

Learn how to develop a viable business model and a strong business plan that will act as a strategic roadmap for your business and help to secure financing. This workshop takes place from 6:30pm - 8:30pm $27.60 + HST to Register


Halton Regional Centre

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February 19

Market Research

<span rgb(255,="" 255,="" 255);="" color:="" rgb(51,="" 51,="" 51);="" font-family:="" myriadproreg,="" arial,="" "times="" new="" roman";="" font-size:="" 17px;"="">A practical guide to finding key insights about your industry, customers and competitors.
This Workshop takes place at 6:30pm - 8:30pm
$27.60 +HST Fee 



Halton Regional Centre

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February 20

TIAO Tourism Forum


<span rgb(0,="" 0,="" 0);="" font-family:="" montserrat,="" sans-serif;="" font-size:="" 14px;="" background-color:="" rgb(255,="" 255,="" 255);"="">Come together with leaders from industry and government to hear from subject matter experts on critical issues for tourism. This year's topics range from the Municipal Accommodation Tax, to the power of value add through tourism in agribusiness models, and working with municipal governments. 

8:30am - 4:00pm 

Must be a member to attend. 


Inn on the Twenty

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February 25 - 27

Festivals and Events Ontario Conference

<span rgb(51,="" 51,="" 51);="" font-family:="" roboto,="" sans-serif;="" font-size:="" 15px;="" background-color:="" rgb(255,="" 255,="" 255);"="">The Festivals & Events Ontario Conference is themed as INNOVATE with the goal of helping the members Elevate. Enhance. Evolve their festival or event. It is held in any one of Ontario's communities across the province and boasts vibrant presentations, collaborative industry education, in-depth workshops and an outstanding opportunity to learn from and network with top industry professionals.


Sheraton Parkway Toronto North Hotel & Suites,
600 Hwy 7 Richmond Hill, ON

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