Workshop: Service Excellence: Designated Trainer Program

October 16 - 18 from 9:00 am - 4:30 pm

Workshop: Service Excellence: Designated Trainer Program

If your organization trains more than 50 employees per year, then consider delivering OTEC’s flagship “Customer Service Excellence” program in-house. Your trainers will gain a solid understanding of adult learning basics and will discover how to create a learner-centric environment. Your organization will benefit through increased employee participation, theory retention and support in your efforts to create a ‘service culture.’

Location

OTEC Learning Centre
21 Four Seasons Place
Suite 300
Toronto M9B 6J8

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